At Cudekai, your privacy is our top priority. We are committed to protecting your information and being transparent about how our Shopify app handles data. This Privacy Policy outlines our practices concerning the data processed by our translation app and reaffirms our core principle: we do not store your data.
Our app's sole purpose is to facilitate the translation of your store's content. To do this, we must temporarily access certain information from your Shopify store.
We do not collect, store, or retain any personal data from you or your customers. This includes, but is not limited to:
Our entire data handling process is built around the principle of zero data retention.
When you use our app, the content you select for translation is sent directly from your Shopify store to our processing engine. This data is handled in volatile, temporary memory. It is never written to a database, a server's hard drive, or any other form of persistent storage. As soon as the translated content is returned to your store, the original content is purged from our systems.
To provide the translation service, we utilize a trusted third-party translation API.
The store content is transmitted to this third-party service over a secure, encrypted connection. This ensures that your data is protected during transit.
Our agreement with this third-party service strictly prohibits them from storing, retaining, or using your content for any purpose other than the requested translation. We do not sell, share, or disclose any of your data to other third parties for marketing, advertising, or any other commercial purpose.
Because we do not collect or store any personal data, there is no information for us to provide access to, correct, or delete. Your store's content remains entirely within your control and your Shopify account.
While we do not store your data, we take the security of your information during the temporary processing phase very seriously. Our app uses industry-standard encryption protocols (SSL/TLS) for all data transfers between your Shopify store and our servers. We maintain strict access controls to ensure that only authorized personnel can manage the app's infrastructure.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically. Changes are effective as soon as they are posted.
If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please do not hesitate to contact us at: support@cudekai.com